Who we are

Suggested text: Our website address is: http://sheikhmarketplace.com.

Refund and Returns Policy

We value your satisfaction and strive to provide the best shopping experience. If you are not completely satisfied with your purchase, we’re here to help. Please review our policy below:

Returns

• You have 15 days from the date of delivery to request a return.
• The item must be unused, in its original packaging, and in the same condition as received.

Refunds

• Once we receive and inspect your return, we will notify you of the refund approval status.
• If approved, your refund will be processed within 7 business days and issued to the original payment method.

Exchanges

• We only replace items if they are defective or damaged. Contact us within 48 hours of receiving the product for a free replacement.

Non-Returnable Items

• Certain items, such as perishable goods, intimate products, or personalized items, may not qualify for a return.

How to Initiate a Return

1. Email us at shiekhmarketplace@gmail.com with your order number and reason for return.
2. Our team will guide you through the process and provide the return address.
3. Please ensure the package is properly secured for return shipping.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item received was incorrect, defective, or damaged.

If you have any questions or need assistance, feel free to reach out to us at shiekhmarketplace@gmail.com